Our Customer Promise | Performance Health®

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Our new customer promise articulates why Performance Health is the logical choice for rehabilitation and recovery providers and patients. At Performance Health we have a mission critical mind-set in that we exist to support patient recovery by providing solutions for clinicians to use that will enable positive patient outcomes and lower the chances of a costly readmission.

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Customers around the World have been depending on our products

for over 60+ years

Our expertise allows us to innovate to enhance patient recovery

“Our priority is to make sure we improve patients’ daily living and keep them independent by offering the best products. Performance Health have always provided us with quality products that exceed our expectations, in addition to frictionless ordering, reduced lead times and high responsiveness which makes us achieve our mission."

- Procurement Projects Lead

“The global presence and reputation of Performance Health position it as a credible and trusted supplier. Having a very responsive and approachable sales manager who’s proactive and ready to go the extra mile to meet my needs is great.”

- Buyer Manager - pain relief and children medications

“Communication has always been good with Performance Health. We have a long standing relationship with the sales team which is responsive and approachable. In addition to the large product portfolio they offer, ordering is frictionless which allow me to focus more on patients satisfaction.”

- Purchasing Manager

WE HAVE HELPED SEVERAL CLINICIANS ENHANCE PATIENT OUTCOMES

ENABLING PATIENT REHABILITATION & RECOVERY

Rich library of useful training and research content including 780 clinical research papers focused on rehabilitation and recovery

Our reach extends to over 223 NHS trusts, 1260 hospitals, 150 loan stores, 1700 clinics, over 10k retail stores and 700 dealer stores

Committed to rehabilitation
with sales representatives focused on rehabilitation supporting your elective surgeries

Category management team with 120 years of experience focused on curating a portfolio for rehabilitation and recovery

Physical therapists, occupational therapists and athletic trainers team on staff

Leading rehabilitation and recovery brands - trusted and recommended by healthcare professionals around the world

195 design patents held globally demonstrating true product development

WE ADD VALUE SO YOU CAN FOCUS ON YOUR BUSINESS

We deliver to over
12K delivery points of care across the UK

We strive to deliver optimal order accuracy and on-time shipments

Over 90% of our products are focused on rehabilitation and recovery, improving patients quality of life and independence

We will help find the easiest and most efficient way for you to place your orders with us. We accept orders via EDI, Phone and Online

Dedicated and highly responsive customer care team to help you resolve your problems and meet your needs including product servicing and repair

Continuously improving customer experience through digital transformation

TRUSTED PARTNER

Global company focused on rehabilitation in over 100 countries

500 global partners

Innovation in rehabilitation
and recovery products

Performance Health products comply with ISO 13485 and ISO 9001 industry standards. Member of Sedex and comply to high standards of ethical trading

Performance Health is a recognised and awarded supplier within the NHS and NHS supply chain
delivering rehabilitation and recovery products

Physio & Occupational Health

Orthotics

Daily Living Aids

Walking Aids