US
Canada
France
AustraliaHelping Patients Access Clinically Recommended Products at Home
What is Clinic2Home?
Clinic2Home is a Performance Health programme designed to support health professionals in helping patients access clinically recommended rehabilitation and independent living products at home. You continue to recommend with confidence, while we support patient access, ordering and deliver.
Why Use Clinic2Home?
- Supports continuity of care beyond the clinic
- Helps patients access trusted, clinically recommended products
- Reduces reliance on in-clinic stock availability
- Backed by the Performance Health team you work with
How Clinic2Home Works
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Contact & Next Steps
Already Work with
an Account Manager?
If you already know your Performance Health account manager, you can contact them directly using your usual contact details.
Contact
Customer Experience
Phone or email our Customer Experience team to discuss Clinic2Home. They’ll make sure your enquiry is passed to the right Performance Health account manager for your area.
Call us on:
03448 730 035
Email us at:
UKCustomerSupport@performancehealth.com
Frequently Asked Questions
Clinic2Home is a Performance Health programme designed to support health professionals in helping patients access clinically recommended rehabilitation and independent living products at home.
No. Clinic2Home does not replace clinical judgement or referral pathways. Health professionals continue to recommend products based on clinical need, and patients choose whether to order independently.
No. Clinicians do not place orders for patients. Patients place their own orders directly with Performance Health.
No. Clinic2Home is an optional programme designed to support patient access. There is no obligation for clinicians or patients to use the programme.
Clinic2Home provides access to a wide range of clinically recommended rehabilitation and independent living products supplied by Performance Health. You can view the range here (link to https://www.performancehealth.co.uk/products/clinic2home-programme). Product availability may vary.
Performance Health’s Customer Experience team supports patients with ordering, delivery, and product-related queries.
No. Clinic2Home does not replace NHS provision, funding pathways, or local procurement processes. It provides an additional route for patients to access recommended products where appropriate.
Yes. Clinic2Home can support both NHS and private patients, depending on individual needs and circumstances.
Products available through Clinic2Home are supplied by Performance Health and align with clinically recognised rehabilitation and independent living solutions. Clinicians remain responsible for determining clinical suitability.
Once a patient places an order, products are delivered directly to their home. Delivery options and timelines may vary depending on the product.
If you already know your Performance Health account manager, you can contact them directly using your usual contact details.
If not, you can contact Performance Health’s Customer Experience team by phone or email. They will ensure your enquiry is directed to the appropriate account manager for your area.
No. There is no cost for health professionals to use or discuss the Clinic2Home Programme.
